A Fully Compliant Commercial Service Partner
OmiDrop Africa operates as a fully documented service provider capable of entering into commercial agreements and long-term service contracts across Kenya. Every engagement is backed by formal paperwork, traceable operations, and legal accountability.
Registered Business
Legally incorporated and operating under Kenyan law. Certificate of Registration available on request.
Tax Compliant · E-TIMS
KRA-compliant invoicing with E-TIMS receipts issued for every transaction. Suitable for institutional procurement.
Environmental Compliance
NEMA-aligned operations with compliant waste disposal. Certificates issued for commercial and government clients.
Trained Operators
Field teams are certified, uniformed, and equipped with appropriate PPE for all service environments.
Full Service Documentation
Delivery records, service logs, completion reports, and SLAs provided for every contract engagement.
Health & Sanitation Standards
County health and sanitation regulations observed. Suitable for hospitals, schools, and food facilities.
Scalable Fleet
Multiple trucks across Kenya enabling scalable, reliable scheduling for high-volume or multi-site contracts.
Formal Contract Execution
Signed service agreements with defined scope, SLAs, billing cycles, and escalation procedures.
What we provide on every contract: formal quotations · signed service agreements · E-TIMS invoices · service logs & completion reports · recurring billing structures · scheduled dispatch coordination.
Types of Service Contracts We Offer
Choose from four primary contract categories — or speak to our commercial team to design a bespoke multi-service agreement for your organisation.
Potable Water Supply Contracts
Scheduled, documented, and reliable clean water delivery for institutional and commercial operations.
Who This Contract Serves
Contract Features
- Weekly or bi-weekly scheduled delivery
- Emergency backup provisions
- Tanker routing & GPS dispatch
- Water quality documentation
- Adjustable volume per billing cycle
- Same-day emergency top-up option
What You Receive
- Signed SLA with delivery schedules
- E-TIMS invoices per delivery cycle
- Delivery records with timestamps
- Dedicated account contact
- Monthly usage reports
- Flexible monthly or annual billing
Ideal for schools and hospitals where uninterrupted clean water access is a compliance and health requirement. We can synchronise delivery schedules with your operational calendar.
Exhauster & Septic Maintenance Contracts
Scheduled siphoning, preventive maintenance, and emergency response for commercial and institutional septic systems.
Who This Contract Serves
Contract Features
- Scheduled emptying (monthly, quarterly, annual)
- 24/7 emergency response SLA
- Preventive maintenance visits
- Blockage and overflow handling
- Sewer line inspection on request
- Biodigester servicing integration
What You Receive
- NEMA disposal certificates
- Post-service condition reports
- Signed SLA with response time guarantees
- E-TIMS invoices per service cycle
- County inspection documentation
- Escalation procedure in contract
Schools and apartment blocks on contracts eliminate emergency callout costs — the most expensive way to manage septic services. Proactive scheduling typically costs 40–60% less annually than reactive-only service.
Construction Site Service Agreements
Recurring water supply and sanitation management for active construction and infrastructure projects.
Who This Contract Serves
Contract Features
- Recurring construction water supply
- Temporary sanitation setup and maintenance
- Site toilet and septic servicing
- Dust suppression water delivery
- Flexible volume — scales with project phases
- Multi-site coordination available
What You Receive
- Project-phase billing structure
- Delivery schedules aligned to site programme
- E-TIMS invoices for contractor accounts
- Volume and delivery logs for cost tracking
- Emergency dispatch within contract terms
- Single account manager per project
Facility Management Partnerships
Centralised utility management for property managers, estate agents, and multi-property organisations.
Who This Contract Serves
Contract Features
- Multi-property coordination under one agreement
- Centralised billing — single invoice, multiple sites
- Scheduled and emergency services bundled
- Priority dispatch across all managed properties
- Water delivery + exhauster + tank cleaning
- Maintenance scheduling per property calendar
What You Receive
- Dedicated commercial account manager
- Consolidated monthly service report
- Volume discount for 3+ properties
- Priority response SLA for managed estates
- E-TIMS invoices per property or consolidated
- Annual contract review and renewal process
Volume advantage: Property managers handling 3 or more properties qualify for preferential rates and priority dispatch scheduling. Ask about our Facility Partner Programme.
Why Organisations Choose OmiDrop Africa
We are not a classifieds listing or an informal vendor. We are a utility logistics partner built for institutional and commercial service delivery at scale.
Emergency Response
Contract clients receive priority dispatch with guaranteed response windows — day or night, across Kenya.
Commercial Invoicing
Every transaction is backed by KRA-compliant E-TIMS receipts and formal invoicing suitable for institutional procurement.
Signed Agreements
All contracts come with formal, signed SLAs defining scope, schedules, response times, and billing terms.
Coordinated Logistics
GPS-tracked fleet coordination ensures accurate scheduling, reliable arrival times, and transparent delivery records.
Towns Covered
Kenya-wide network from Nairobi and Mombasa to Nakuru, Kisumu, Eldoret and beyond — one partner for all your sites.
Documented Service
Service logs, completion reports, and disposal certificates issued on every job — critical for county and health audits.
Industries & Institutions We Serve
From schools to county governments, our contracts are built to match institutional procurement standards and operational realities.
How the Contract Onboarding Process Works
From first enquiry to recurring service delivery in five structured steps. Most contracts are operational within 5–10 working days of initial enquiry.
Site Assessment & Needs Analysis
Our commercial team evaluates your location, tank capacity, road access, usage volumes, and service frequency requirements. This is done via phone, WhatsApp, or an on-site visit for large institutional contracts.
Formal Quotation & SLA Draft
We provide a written proposal including pricing, service schedule, SLA terms, response time commitments, billing cycle, and full service scope. No hidden costs — everything is itemised.
Contract Signing & Onboarding
Formal contract executed by both parties. Account manager assigned. Dispatch schedule programmed. Payment terms confirmed. Institutional clients receive a supplier onboarding package including our company profile, KRA PIN, and registration documents.
Scheduled Service Delivery Begins
Deliveries and service visits commence per the agreed schedule. Contract clients receive priority dispatch and a dedicated emergency line. All visits are logged with timestamps and GPS data.
Invoicing, Reports & Contract Review
Monthly or cycle-end service reports delivered to your designated contact. E-TIMS invoices issued. Annual contract review offered to all long-term clients to adjust scope, pricing, or schedules as your needs evolve.
What We Can Provide to Your Procurement Department
OmiDrop Africa maintains the documentation required by institutional and government procurement processes. The following are available on request to support your vendor registration and compliance requirements.